Privacy Policy

Effective Date: 29th November 2024

Welcome to www.coligu.com ("Website"), operated by Ascertain Systems. This Privacy Policy explains how Ascertain Systems ("we," "our," or "us") collects, uses, stores, and protects your personal data when you interact with our website and services. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

By using our website or services, you consent to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

1. Data We Collect

a. Information You Provide Directly:

• Contact Information: Name, email address, phone number, and address.
• Billing Information: Payment details for subscription or booking services.
• Account Information: Username and password for registered users.

b. Information Collected Automatically:

• Usage Data: IP address, browser type, operating system, and interaction patterns.
• Cookies: Small files stored on your device to enhance user experience (see Section 8 for Cookie Policy).

c. Information from Third Parties:

• Data received through payment processors or marketing partners, as permitted by GDPR.

2. How We Use Your Data

• Service Delivery: To process bookings, manage coworking space access, and provide customer support.
• Communication: To send updates, promotions, and service-related notifications.
• Personalization: To improve our offerings and user experience based on user preferences and behaviour.
• Legal Compliance: To comply with applicable laws, including tax and accounting obligations.

3. How We Store and Protect Your Data

• Storage Location: Data is stored on secure servers located in GDPR-compliant jurisdictions.
• Encryption: Data is encrypted during transmission and at rest.
• Access Controls: Only authorized personnel can access your data.
• Retention Period: Data is retained only as long as necessary for the purposes outlined or as required by law.

4. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with:

• Service Providers: For payment processing, email communication, and IT infrastructure support.
• Legal Authorities: If required by law or to protect our rights and interests.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Erasure: Request deletion of your data ("Right to be Forgotten").
• Restriction: Limit how we process your data.
• Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Revoke consent for data processing at any time.

To exercise these rights, email us at karthikgibbi@gmail.com. We will respond within 30 days, as required by GDPR.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience. These include:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: To track website usage and improve performance.
• Marketing Cookies: For targeted advertisements.

You can manage cookie preferences through your browser settings.

9. Data Breach Policy

In the event of a data breach, we will:

• Notify affected individuals promptly.
• Report the breach to the relevant Data Protection Authority within 72 hours.
• Take immediate steps to mitigate further risks.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be revised.

11. Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:

Ascertain Systems
Address: #25, 1st floor, 1st Main, E Block, 2nd Stage, Rajajinagar, Bangalore, Karnataka, India.
Email: karthikgibbi@gmail.com

Thank you for trusting Coligu with your data. Your privacy is our priority.