Return and Refund policy

Effective Date: 5th February 2025

Welcome to www.coligu.com ("Website"), owned and operated by Ascertain Systems ("we," "our," or "us"). These Terms and Conditions govern your access to and use of our Website and services. By accessing or using our Website, you agree to comply with and be bound by these terms. If you do not agree with these Terms, please do not use our Website.

1. Definitions

• "Website": Refers to www.coligu.com.
• "Services": Refers to coworking spaces and related facilities provided by Coligu.
• "User": Refers to anyone accessing or using our Website or Services.

2. Eligibility

• You are at least 18 years of age.
• You have the legal authority to agree to these Terms.
• You will comply with all applicable laws while using our Website and Services.

3. Services Offered

We provide coworking spaces designed for tech startups, freelancers, and entrepreneurs. Services include:

• Workstations
• Meeting rooms
• High-speed internet
• Basic amenities like coffee, water, and power backup

Specific details of our offerings are subject to availability and may change over time.

4. User Obligations

• Provide accurate and complete information during registration or bookings.
• Use our coworking spaces responsibly and adhere to any posted rules or guidelines.
• Refrain from any illegal, harmful, or disruptive activities while using our Services.

5. Payments and Refunds

• All bookings must be paid in full upfront.
• Payment methods include IMPS, NEFT, UPI, and other authorized payment gateways.
• Refunds, if applicable, will be processed in accordance with our refund policy available on the Website.

6. Cancellations and Terminations

a. By Users: You may cancel bookings as per the cancellation policy outlined on our Website.

b. By Us: We reserve the right to terminate access to our Services if you violate these Terms or engage in prohibited activities.

7. Intellectual Property

All content, logos, designs, and trademarks on our Website are the exclusive property of Ascertain Systems. Unauthorized use of our intellectual property is strictly prohibited.

8. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

9. Limitation of Liability

• Any indirect, incidental, or consequential damages arising from your use of our Website or Services.
• Loss of data, revenue, or business due to technical issues or other unforeseen circumstances.
• Disputes or damages arising from the behavior of other users or third parties in our coworking spaces.

10. Dispute Resolution

a. Governing Law: These Terms are governed by the laws of India, specifically the jurisdiction of Bangalore, Karnataka.

b. Dispute Mechanism: Any disputes will first be attempted to resolve amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

11. Changes to Terms and Conditions

We reserve the right to update these Terms at any time. Changes will be effective upon posting on this page, and the "Effective Date" will be updated accordingly.

12. Force Majeure

We are not responsible for delays or failures in providing Services due to events beyond our reasonable control, such as natural disasters, strikes, or technical issues.

13. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content or practices and encourage you to review their terms and conditions.

14. Contact Us

For questions or concerns regarding these Terms, contact us at:

Ascertain Systems
Address: #25, 1st Floor, 1st Main, E Block, 2nd Stage, Rajajinagar, Bangalore, Karnataka, India.
Email: karthikgibbi@gmail.com